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PDF Helpyair KEY
user guide
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PDF Helpyair PLUS
user guide
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PDF Helpyair BG
user guide
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PDF Helpyair BG(LED)
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PDF Helpyair ALBU
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Configuration tool for Helpyair
RAR Helüyair
configuration tool Englisch
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Wireless lift emergency call system

HELPYAIR Grundsystem mit ALBU Satellit
  • No cost for missing cabling
  • Caller identification using P100 protocol
  • Integrated emergency power supply
  • Battery powered satellites
  • Digital audio transmission

The system is based on an base unit which provides the radio link to the emergency phones (satellites), a GSM gateway and the emergency power supply all combined in one device, and one or more satellites used as emergency phones.The lift emergency call system meets all the EN81:28, EN81:70 and EN81:80 requirements.

Up to 9 satellites can be linked to one base unit. These can be used as emergency phones in the cabin, in the pit or as intercom unit in the machine room. The installation is easy and fast to be done, as no cable are required to be installed and/or wired. This can safe a lot of time and enables an easy installation also in very difficult enviroments like with glass elevators, builder's hoist, inclined lifts, small home lifts, and much more.

The speech message supported programming is confortable and fast to be understud. An advanced self diagnostic and installation survelliance system as well the integrated battery backup ensures a faulty free working on the long term. The system can be of course linked to any call centers which supports the P100 identification protocol.

Helpyair base uint
Helpyair base unit
GSM gateway with intergrated emergency power supply

Standard features

  • Integrated GSM gateway
  • Remote firmware upgrade
  • Mulitlanguange menu
  • Speech messages supported programming
  • SMS programming
  • Remote recordable messages
  • Recordable identification messages
  • Digital audio
  • Digital radio link
  • Disturbance free radio transmission
  • Connection of up to 9 satellites
  • Advanced self diagnostic
  • Error free installation diagnostic

Technical data

  • Power supply : 12 Vdc nominal voltage (min 11 Vdc, max. 15 Vdc)
  • Power consumption in standby: <40 mA
  • Power consumption active status: <100 mA
  • Power supply unit: 230 Vac, 50Hz, 1A
  • Batteries: 7,2 V 700 mAh
  • Standby time with emergency power: 5 hour
  • Working time in emergency power: 1 hour
  • GSM quad band 1W at1800/1900 MHz, 2 W at 850/900 MHz
  • Radio link to satellites: 2,4 GHz, 16 channels
  • Dimensions: 140x90x30 mm


Helpyair KEY satellite
Helpyair KEY satellit
Battery powered satellite with key pad and emergancy call button for the machine room

Standard features

  • Radio link to base unit
  • Intercom call to other satellites and external numbers
  • System programming
  • Alarm reset
  • Long term power supply with internal Lythium battery (up to. 5 years) or optional with 12Vdc
  • AUX input
  • Emergency call button
  • Advanced self diagnostic
  • Remote frimware upgrade


Technical data

  • Power supply using Lythium battery or external 12 Vdc
  • Working time with battery supply: up to 5 years
  • Integrated pictograms
  • Connection of two external pictorgrams
  • Connection of an external button
  • Connection of an external microphone
  • Dimensions: 117x73x25 mm (w/o antenna)

Helpyair PLUS satellite
Helypair PLUS satellite
Battery powered satellite with emergancy call button for the cabin roof or pit

Standard features

  • Radio link to base unit
  • Long term power supply with internal Lythium battery (up to. 5 years) or optional with 12Vdc
  • AUX input
  • Emergency call button
  • Advanced self diagnostic
  • Remote frimware upgrade


Technical data

  • Power supply using Lythium battery or external 12 Vdc
  • Working time with battery supply: up to 5 years
  • Integrated pictograms
  • Connection of two external pictorgrams
  • Connection of an external button
  • Connection of an external microphone
  • Dimensions: 117x73x25 mm (w/o antenna)

Helpyair ALBU Satellit>
Helpyair ALBU satellite
Battery powered satellite with emergancy call button and pictograms in a wall mounted stainless steel case for the cabin

Standard features

  • Radio link to base unit
  • Long term power supply with internal Lythium battery (up to. 5 years) or optional with 12Vdc
  • Emergency call button
  • Advanced self diagnostic
  • Remote frimware upgrade
  • Stainless steel wall mounted case

Technical data

  • Power supply using Lythium battery or external 12 Vdc
  • Working time with battery supply: up to 5 years
  • Integrated pictograms
  • Connection of an external button
  • Dimensions: 140x90x30 mm (w/o antenna)

Helpyair ALBU UP satellite
Helpyair ALBU UP satellite
Battery powered satellite with emergancy call button and pictograms in a flush mounted stainless steel case for the cabin

Standard features

  • Radio link to base unit
  • Long term power supply with internal Lythium battery (up to. 5 years) or optional with 12Vdc
  • AUX input
  • Emergency call button
  • Advanced self diagnostic
  • Remote frimware upgrade
  • Stainless steel flush mounted case

Technical data

  • Power supply using Lythium battery or external 12 Vdc
  • Working time with battery supply: up to 5 years
  • Integrated pictograms
  • Connection of two external pictorgrams
  • Connection of an external button
  • Connection of an external microphone
  • Dimensions: 235x140x30 mm (w/o antenna)

Helpyair BG satellite
Helpyair BG satellite
Battery powered satellite with external microphone for installation behind a panel

Standard features

  • Radio link to base unit
  • Long term power supply with internal Lythium battery (up to. 5 years) or optional with 12Vdc
  • AUX input
  • Advanced self diagnostic
  • Remote frimware upgrade

Technical data

  • Power supply using Lythium battery or external 12 Vdc
  • Working time with battery supply: up to 5 years
  • Connection of two external pictorgrams
  • Connection of an external button
  • Connection of an external microphone
  • Dimensions: 117x73x25 mm (w/o antenna)


Helpyair BG LED Satellit
Battery powered satellite with external microphone and pictograms LED for installation behind a panel

Standard features

  • Radio link to base unit
  • Long term power supply with internal Lythium battery (up to. 5 years) or optional with 12Vdc
  • AUX input
  • Advanced self diagnostic
  • Remote frimware upgrade

Technical data

  • Power supply using Lythium battery or external 12 Vdc
  • Working time with battery supply: up to 5 years
  • Integrated pictograms
  • Connection of two external pictorgrams
  • Connection of an external button
  • Connection of an external microphone
  • Dimensions: 117x73x25 mm (w/o antenna)
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